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WELCOME TO HIGHSEER.COM DOCUMENT LIBRARY

INFORMATION AND SUPPORT PAGES

In this page, you can find various links to download manuals and other materials (PDF format). Our online PDF files are compatible to open with Acrobat Reader version 7 or above. If you do not have it installed in your computer, you can download the latest available Adobe Acrobat Reader, free from this link http://get.adobe.com/reader/


Consumer Product Catalogs:

2017 General Product Catalog

General Documents:

Warranty Registration Card
Limited Warranty Policy Details
Customer Satisfaction Survey
Online Purchase Order (For Dealers)
Our Location Map and Driving Instructions
Dealer Application Form

General and Operational Information

Basic HVAC System Load Calculator
Prevent Most Flare Connection Refrigerant Leaks Simply and Effectively
Reasons why your system may be under performing
How do I find a Local HVAC Contractor?
General Refrigerant Pressure Charts for Pioneer Split Systems (R410a)
Low Ambient Cooling and Heating Operational Limitations
Heat Pump Performance Chart Based on Winter Outdoor Temperatures
Supply Power Wire Size (AWG) Based on the Amperage Rating of the Equipment
Sample Pictures of the Main Components of Pioneer Inverter Outdoor Units

Color Sales and Technical Brochures:

WYS Series Wall Mount (DC Inverter+ / 16.0~18.0 SEER) Color Sales and Technical Brochure
WYS Series Wall Mount (DC Inverter++ / 20.50~22.8 SEER) Color Sales and Technical Brochure
YN-M Series Multi Zone SYSTEMS (DC Inverter++ / 22.0 SEER Multi Split System) Color Sales and Technical Brochure
Multi Zone Heat Pump System Matching (Indoor - Outdoor Unit Combinations) Table
CYB Series Ceiling Cassette (DC Inverter++ / 16.8~21.5 SEER) Color Sales and Technical Brochure
RYB Series Ducted Concealed (DC Inverter / 15.5~20.0 SEER) Color Sales and Technical Brochure
FYB Series Floor Console (DC Inverter / 20.0~20.5 SEER) Color Sales and Technical Brochure
UYB Series Floor- Ceiling "Flex Mount" (DC Inverter / 16.0~20.0 SEER) Color Sales and Technical Brochure
DYC Series Ducted Central Split System (DC Inverter / 17.5 SEER) Color Sales and Technical Brochure
GA Series Air Curtains Color Sales and Technical Brochure
OBSOLETE MODELS:
WYD Series Wall Mount (13.0~13.5 SEER) Color Sales and Technical Brochure
WYE Series Wall Mount (DC Inverter+ / 15.0 SEER) Color Sales and Technical Brochure
WYB Series Wall Mount (DC Inverter+ / 14.5~16.0 SEER) Color Sales and Technical Brochure
WYB Series Wall Mount (DC Inverter++ / 18.0~21.5 SEER) Color Sales and Technical Brochure (Discontinued in 2015)
WYC Series Wall Mount (DC Inverter++ / 20.0~21.0 SEER) Color Sales and Technical Brochure
WYQ Series Wall Mount (DC Inverter++ / 19.0~23.5 SEER) Color Sales and Technical Brochure
YN-M Series Multi Zone SYSTEMS (DC Inverter++ / 16.0 SEER Multi Split System) Color Sales and Technical Brochure 2014-2015
YN-M Series Multi Zone SYSTEMS (DC Inverter++ / 16.0 SEER Multi Split System) Color Sales and Technical Brochure 2012-2013

User Manuals

WYS Series Wall Mount (DC Inverter+ and ++ / 16.0~22.8 SEER) User Manual
YN-M Series Multi Split Systems (DC Inverter / 22.0 SEER) User Manual
CYB Series Ceiling Cassette System Sets and CB Series Indoor Units (Capacities 009-012-018) (DC Inverter / 20.0~21.5 SEER) User Manual
CYB Series Ceiling Cassette System Sets and CB Series Indoor Units (Capacities 024-036-048) (DC Inverter / 16.8~20.0 SEER) User Manual
RYB Series Ducted Concealed System Sets and RB Series Indoor Units (Capacities 009 through 048) (DC Inverter /15.5~20.0 SEER) User Manual
FYB Series Floor Console System Sets and FB Series Indoor Units (Capacities 009 through 012) (DC Inverter / 20.0~20.5 SEER) User Manual
UYB Series Floor - Ceiling System Sets and UB Series Indoor Units (Capacities 018 through 048) (DC Inverter /16.0~20.0 SEER) User Manual
DC Series Ducted Split Air Handling Units (DC Inverter / 17.5 SEER) User Manual
YD Series Ducted Split Outdoor Units Units (DC Inverter / 17.5 SEER) User Manual
GA Series Air Curtains User Manual
MANUALS FOR CONTROLLERS::
BE101WA Smart Controller User Manual
RG57A6 Series LCD Wireless Remote Controller User Manual
RG52F Series LCD Wireless Remote Controller User Manual
RG52A or RG52B Series LCD Wireless Remote Controller User Manual
OSK102 Series Wireless Access Module User Manual
KJR-12B Series Digital Wired Remote Controller User Manual
KJR-120C Series Programmable Digital Wired Remote Controller (For RB and CB Series Indoor Units) User Manual
OBSOLETE MODELS:
WYD Series Wall Mount (13.0~13.5 SEER) User Manual
WYE Series Wall Mount (DC Inverter+ / 15.0 SEER) User Manual
WYB Series Wall Mount (DC Inverter+ / 16.0 SEER) User Manual - 009, 012, 018, 024 Models
WYB Series Wall mount (DC Inverter+ / 14.5~16.0 SEER) User Manual - 030, 036 Models
WYB Series Wall Mount (DC Inverter++ / 18.0~21.5 SEER) User Manual
WYC Series Wall Mount (DC Inverter++ / 20.0~21.0 SEER) User Manual
WYQ Series Wall Mount (DC Inverter++ / 19.0~23.5 SEER) User Manual
CB / CYB Series Ceiling Cassette Systems User Manual (2014-2015 Models)
RB / RYB Series Ducted Split Concealed Systems (DC Inverter / 14.5~16.5 SEER) User Manual (2014-2015 Models)
FB / FYB Series Floor Console Split Systems (DC Inverter / 17.3 SEER) User Manual (2014-2015 Models)
UB / UYB Series Floor - Ceiling Split Systems (DC Inverter / 15.0~19.0 SEER) User Manual (2014-2015 Models)

Installation Manuals


WE STRONGLY RECOMMEND USING OUR "PIONEER" BRAND FLARE CONNECTION LEAK SEALER ON ALL FLARE CONNECTIONS TO REDUCE RISK OF LEAKAGES.
AIR CONTAINS HUMIDITY. IF THE LINE SET IS NOT PROPERLY VACUUMED, HUMIDITY WILL CAUSE IRREVERSIBLE COMPRESSOR DAMAGE.
ALL WIRE CONNECTIONS HAVE POLARITY. ATTACHING WRONG WIRES TO WRONG TERMINAL POSITIONS WILL DAMAGE THE ELECTRONICS.
CONDENSATE DRAIN MUST HAVE CONTINUOUS DOWNWARD SLOPE. COPPER TUBES CAN KINK EASILY, THEY MUST BE BENT VERY GENTLY.

WYS Series Wall Mount (DC Inverter+ and ++ / 16.0~22.8 SEER) Installation Manual
YN-M Series Multi Split Systems (DC Inverter / 22.0 SEER) Installation Manual
CYB Series System Sets and CB Series Indoor Units (Capacities 009-012-018) (DC Inverter / 20.0~21.5 SEER) Installation Manual
CYB Series Ceiling Cassette System Sets and CB Series Indoor Units (Capacities 024-036-048) (DC Inverter / 16.8~20.0 SEER) Installation Manual
RYB Series Ducted Concealed System Sets and RB Series Indoor Units (Capacities 009 through 048) (DC Inverter /15.5~20.0 SEER) Installation Manual
FYB Series Floor Console System Sets and FB Series Indoor Units (Capacities 009 through 012) (DC Inverter / 20.0~20.5 SEER) Installation Manual
UYB Series Floor - Ceiling System Sets and UB Series Indoor Units (Capacities 018 through 048) (DC Inverter /16.0~20.0 SEER) Installation Manual
DC Series Ducted Split Air Handling Units (DC Inverter / 17.5 SEER) User Manual
YD Series Ducted Split Outdoor Units Units (DC Inverter / 17.5 SEER) User Manual
KJR-12B Series Digital Wired Remote Controller Installation Manual
GA Series Air Curtains Installation Manual
OBSOLETE MODELS:
WYD Series Wall Mount (13.0~13.5 SEER) Installation Manual
WYE Series Wall Mount 009~012 / 110-120V~ (DC Inverter+ / 15.0 SEER) Installation Manual
WYE Series Wall Mount 009~018 / 208-230V~ (DC Inverter+ / 15.0 SEER) Installation Manual
WYE Series Wall Mount 024 / 208-230V~ (DC Inverter+ / 15.0 SEER) Installation Manual
WYB Series Wall Mount (DC Inverter+ / 16.0 SEER) Installation Manual - 009, 012, 018, 024 Models
WYB Series Wall Mount (DC Inverter+ / 14.5~16.0 SEER) Installation Manual - 030, 036 Models
WYB Series Wall Mount (DC Inverter++ / 18.0~21.5 SEER) Installation Manual
WYC Series Wall Mount (DC Inverter++ / 20.0~21.0 SEER) Installation Manual
WYQ Series Wall Mount (DC Inverter++ / 19.0~23.5 SEER) Installation Manual
CB / CYB Series Ceiling Cassette Systems Installation Manual (2014-2015 Models)
RB / RYB Series Ducted Split Concealed Systems (DC Inverter / 14.5~16.5 SEER) Installation Manual (2014-2015 Models)
FB / FYB Series Floor Console Split Systems (DC Inverter / 17.3 SEER) Installation Manual (2014-2015 Models)
UB / UYB Series Floor - Ceiling Split Systems (DC Inverter / 15.0~19.0 SEER) Installation Manual (2014-2015 Models)

Instructional Video Links

Videos linked herein are intended for use by licensed HVAC professionals. Contents of any of these videos should not be used as a substitute to classroom instruction on the use and care of air conditioning equipment. Always follow best practices associated with safety and craftsmanship, following industry standard practices. Our company assumes no responsibility for any injuries or damages connected to the installation and / or service of any air conditioning system we sell. Videos linked herein have been produced by independent third parties and available on the internet for public access. Information given is, at best, partial information related to of the tasks involved and we do not expressly endorse any of the information contained for any specific purpose

WiFi Remote Access Module Instructions Video
How to Install a Mini Split Ductless Air Conditioner / Heat Pump
How does a Heat Pump work
How to assemble and use the Pioneer condenser mounting brackets
How to make flare connections on copper pipes
How to bend copper tubes properly using an external bender tool
How to bend copper tubes properly using an internal spring bender
How to properly braze copper tubes with silver solder, using nitrogen flow
How to read the pressure gauges and pressure / temperature charts
How to recover refrigerant back into the outdoor unit before removal of a system
How to replace a leaky Schrader valve, without losing refrigerant, by using Core Removal Tool
How to use a core drill on a masonry wall for refrigerant piping access
How to assemble and install the Pioneer wall mounted condenser bracket

Engineering / Service / Diagnostics Manuals

WYS Series Wall Mount (DC Inverter++ / 16.0~22.8 SEER) Service Manual
WB-CB-RB-UB and FB Series Multi Split (DC Inverter) INDOOR UNITS Service Manual
YN-M Series Multi Split System (DC Inverter / 22 SEER) OUTDOOR UNITS Service Manual
CYB-RYB-UYB-FYB Series Light Commercial DC Inverter++ Split Systems Service Manual
DYC Series Ducted Central Split DC Inverter+ Systems Service Manual
OBSOLETE MODELS:
WYD Series Wall Mount (13.0~13.5 SEER) Service Manual
WYE Series Wall Mount (DC Inverter+ / 15.0 SEER) Engineering / Service Manual
WYB Series Wall Mount (DC Inverter+ / 16.0 SEER) Service Manual - 009, 012, 018, 024 Models
WYB Series Wall Mount (DC Inverter+ / 14.5~16.0 SEER) Service Manual - 030, 036 Models
WYB Series Wall Mount (DC Inverter++ / 18.0~21.5 SEER) Service Manual
WYC Series Wall Mount (DC Inverter++/ 20.0~21.0 SEER) Service Manual
WYQ Series Wall Mount (DC Inverter++ / 19.0~23.5 SEER) Service Manual
YN-M Series Multi Split System (DC Inverter / 15.6~17.0 SEER) OUTDOOR UNITS Service Manual - 2014-2015
YN-M Series Multi Split System (DC Inverter / 15.6~17.0 SEER) OUTDOOR UNITS Service Manual - 2012-2013
CYB-RYB-UYB and FYB Series Split System (DC Inverter / 15.0~19.0 SEER) Inverter Split Systems Service Manual (2014-2015)

Service and Diagnostics Videos (Wall Mount: WYS Series Split Inverter Systems)

WYS Inverter Systems: General Maintenance Guidance Video
WYS Inverter Systems: E0 and F4 Error Codes Service and Diagnostic Video
WYS Inverter Systems: E1 Error Code Service and Diagnostic Video
WYS Inverter Systems: E2 Error Code Service and Diagnostic Video
WYS Inverter Systems: E3 and F5 Error Codes Service and Diagnostic Video
WYS Inverter Systems: E3, E4, E5 and F1, F2, F3 Error Codes Service and Diagnostic Video
WYS Inverter Systems: EC Error Code Service and Diagnostic Video
WYS Inverter Systems: P0 and P4 Error Codes Service and Diagnostic Video
WYS Inverter Systems: P1 Error Code Service and Diagnostic Video
WYS Inverter Systems: P2 Error Code Service and Diagnostic Video

Service and Diagnostics Videos (Light Commercial: CYB, RYB, UYB, FYB Series Split Inverter Systems)

CYB, RYB, UYB. FYB Inverter Systems: General Maintenance Guidance Video
CYB, RYB, UYB. FYB Inverter Systems: E1 and E2 Error Codes Service and Diagnostic Video
CYB, RYB, UYB. FYB Inverter Systems: E2, E3 and E4 Error Codes Service and Diagnostic Video
CYB, RYB, UYB. FYB Inverter Systems: E3 Error Code Service and Diagnostic Video
CYB, RYB, UYB. FYB Inverter Systems: E5 Error Code Service and Diagnostic Video
CYB, RYB, UYB. FYB Inverter Systems: E7 and E0 Error Codes Service and Diagnostic Video
CYB, RYB, UYB. FYB Inverter Systems: E8 Error Code Service and Diagnostic Video
CYB, RYB, UYB. FYB Inverter Systems: Ed Error Code Service and Diagnostic Video
CYB, RYB, UYB. FYB Inverter Systems: EE Error Code Service and Diagnostic Video
CYB, RYB, UYB. FYB Inverter Systems: P1 Error Code Service and Diagnostic Video
CYB, RYB, UYB. FYB Inverter Systems: P2 Error Code Service and Diagnostic Video
CYB, RYB, UYB. FYB Inverter Systems: P3 Error Code Service and Diagnostic Video
CYB, RYB, UYB. FYB Inverter Systems: P4 Error Code Service and Diagnostic Video
CYB, RYB, UYB. FYB Inverter Systems: P5 Error Code Service and Diagnostic Video
CYB, RYB, UYB. FYB Inverter Systems: P6 Error Code Service and Diagnostic Video
CYB, RYB, UYB. FYB Inverter Systems: P7 Error Code Service and Diagnostic Video

Exploded Parts Diagrams.

WYS Series Wall Mount Mini Split (DC Inverter+ / 16.0~18.0 SEER) Exploded Parts Diagrams (Indoor and Outdoor Units)
WYS Series Wall Mount Mini Split (DC Inverter++ / 20.5~22.8 SEER) Exploded Parts Diagrams (Indoor and Outdoor Units)
YN Series 22 SEER Multi Split Outdoor Units (DC Inverter++ Universal Match) Exploded Parts Diagrams (2, 3, 4 and 5 Zones)
YN Series Multi Split System Indoor Units (DC Inverter++) Exploded Parts Diagrams (WS, CB, RB, UB, FB Series / 9~24K BTU)
CYB Series Ceiling Cassette Split Ductless (DC Inverter+) Exploded Parts Diagrams
RYB Series Ceiling Concealed Split Ducted (DC Inverter+) Exploded Parts Diagrams
UYB Series Ceiling / Floor (Flex Mount) Split Ductless (DC Inverter+) Exploded Parts Diagrams
FYB Series Floor Console Split Ductless (DC Inverter+) Exploded Parts Diagrams
OBSOLETE MODELS:
WYD Series Wall Mount Mini Split (13.0~13.5 SEER) Exploded Parts Diagrams (Indoor and Outdoor Units)
WYE Series Wall Mount Mini Split (DC Inverter+ / 15.0 SEER) Exploded Parts Diagrams (Indoor and Outdoor Units)
WYB Series Wall Mount Mini Split (DC Inverter++ / 18.0~21.5 SEER) Exploded Parts Diagrams (Indoor and Outdoor Units)
WYB Series Wall Mount Mini Split (DC Inverter+ / 14.5~16.0 SEER) Exploded Parts Diagrams (Indoor and Outdoor Units)
WYC Series Wall Mount Mini Split (DC Inverter++ / 20.0~21.0 SEER) Exploded Parts Diagrams (Indoor and Outdoor Units)
WYQ Series Wall Mount Mini Split (DC Inverter++ / 19.0~23.5 SEER) Exploded Parts Diagrams (Indoor and Outdoor Units)
WB, CB, RB, UB, FB Series Indoor Units (09K, 12K, 18K) for Single and Multi Split (DC Inverter / 16 SEER) Exploded Parts Diagrams (Wall, Cassette, Ducted, Floor-Ceiling, Floor Console)
CB, RB, UB Series Indoor Units (24K, 36K, 48K) for Single and Multi Split (DC Inverter / 16 SEER) Exploded Parts Diagrams (Cassette, Ducted, Floor-Ceiling)
YN Series Outdoor Units for Multi Zone Universal Match (DC Inverter) Exploded Parts Diagrams (2, 3 and 4 Zones) - 2014-2015 Models
YN Series Outdoor Units for Single Zone Universal Match (DC Inverter) Exploded Parts Diagrams (Matching CB, UB, RB and FB series Indoor Units)

Material Safety Data Sheets.

MSDS for R410a Refrigerant
MSDS for the POE Oil
MSDS for Flare Connection Leak Guard
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